Shipping
Our items are made by many other small business owners like ourselves- they are handmade one by one with lots of love. Please understand orders take up to 15-18 business days to ship.
Orders are shipped from Kentucky using the cheapest shipping method available unless another option is picked for rush shipping (orders are typically shipped using USPS First Class).
ITEMS MAY SHIP SEPARATELY...
Due to us trying to lower our ship times and having several different warehouses, please be aware that some of your items may arrive in separate packages.
Once a order is placed we cannot cancel them for any reason.
Returns
Items are eligible for return within 7 days of receiving the product for store credit.
Products must be returned unworn and unwashed.
Buyer is responsible for return shipping cost.
All returns are eligible for store credit ONLY.
To make a return:
You MUST first submit your return at the following link
https://this-that-boutique-shop.myshopify.com/apps/parcelpanel-returns
Please allow 24-48 hours for your return request to be approved.
We do not offer refunds- store credit or exchanges only.
We do not offer refunds.
Custom state tops and monthly subscription boxes are final sale.
Thank you & contact us if you have any questions or need assistance!
